This staff presentation originated over 35 years ago of visiting and viewing treatment centers through the eyes of the prospective client.
In addition, it was developed at the request of CEOs from treatment centers throughout the United States.
Today what was needed then is still needed today, my goal is to set a benchmark as it pertains to staff image and professionalism as it is seen through the eyes of the consumer.
Some topics presented during this presentation are, Dealing with complaints, the attitude you project, Would I buy me?, Powerful words that scar, your professional knowledge, 3 Major supports that guide you, are you likeable? and much more.